This Privacy Policy explains how fd888 collects, processes, stores, and protects the personal data of players accessing fd888.ws from Pakistan and other permitted jurisdictions. We handle your data with the same care and precision we bring to every other aspect of the fd888 platform.
fd888 ("fd888", "we", "us", "our") is committed to protecting the privacy and personal data of every player who uses the fd888 platform. This Privacy Policy ("Policy") sets out in clear, plain terms what personal data fd888 collects, why we collect it, how we use it, how long we keep it, who we share it with, and what rights you have over your own data.
This Policy applies to all personal data processed in connection with your use of fd888.ws, including the fd888 sports betting sportsbook, live casino, cricket betting markets, slot games, HRG Live, West Hunter Bingo, and all other products and services offered under the fd888 brand to players in Pakistan and other permitted jurisdictions.
fd888 takes data protection seriously as both a legal obligation and a fundamental expression of respect for our Pakistani player community. We do not sell your data. We do not share your data with unauthorised third parties. We handle your information with the same level of security and transparency we bring to every other aspect of the fd888 platform.
For the purposes of this Privacy Policy, fd888 is the data controller responsible for the personal data of players who use fd888.ws. As data controller, fd888 determines the purposes and means by which your personal data is processed, and is responsible for ensuring that processing complies with applicable data protection standards.
All data protection queries, subject access requests, and formal complaints related to fd888's handling of your personal data should be directed to fd888's Data Protection contact, details of which are set out in Section 16 of this Policy.
fd888 collects the following categories of personal data from players who register and use the fd888 platform. We only collect data that is necessary for the purposes described in this Policy — nothing more.
| Category | Examples | Required? |
|---|---|---|
| Identity Data | Full legal name, date of birth, CNIC number (for KYC verification), nationality | Mandatory |
| Contact Data | Email address, Pakistani mobile number (JazzCash / EasyPaisa registered), city of residence (e.g. Karachi, Lahore, Islamabad) | Mandatory |
| Financial Data | JazzCash wallet number, EasyPaisa number, HBL / UBL / Meezan Bank account name and number, USDT wallet address, transaction history | Mandatory for withdrawals |
| Technical Data | IP address, device type, browser type and version, operating system, time zone, cookie identifiers, session tokens | Automatic |
| Usage Data | Pages visited, markets browsed, bets placed, games played, session durations, login timestamps, feature interactions | Automatic |
| Communications Data | Live chat transcripts, email correspondence, support ticket content, feedback submissions | Where applicable |
| Responsible Gaming Data | Self-exclusion status, deposit limit settings, loss limit configurations, reality check preferences | Where activated |
fd888 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data unless specifically required by applicable law or responsible gaming obligations (for example, where a player discloses a gambling-related health concern during a responsible gaming interaction).
fd888 collects personal data through the following means:
fd888 uses the personal data it collects for the following purposes:
fd888 processes your personal data on one or more of the following legal bases, depending on the specific processing activity:
fd888 does not sell your personal data to third parties. fd888 shares your personal data only in the following limited circumstances, and only to the minimum extent necessary:
fd888 operates on an internationally licensed platform, and some of the service providers and partners who process your data on fd888's behalf may be located outside Pakistan. Where personal data is transferred internationally, fd888 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to applicable international data protection norms.
Safeguards used by fd888 for international data transfers include:
fd888 retains your personal data only for as long as is necessary for the purposes described in this Policy, or as required by applicable legal, regulatory, or licensing obligations. The following retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account & Identity Data | Duration of account + 5 years after closure | AML / regulatory obligation |
| Financial & Transaction Data | 7 years from transaction date | AML / legal obligation |
| KYC Documents | 5 years after account closure | Regulatory obligation |
| Betting & Gaming History | 5 years from last activity | Regulatory / dispute resolution |
| Support Communications | 3 years from last interaction | Dispute resolution / legitimate interest |
| Technical / Log Data | 12 months | Security / fraud prevention |
| Marketing Consent Records | Until consent withdrawn + 3 years | Legal compliance |
Upon expiry of the applicable retention period, fd888 securely deletes or anonymises your personal data in a manner that prevents reconstruction or re-identification. Anonymised, aggregated data (from which you cannot be individually identified) may be retained indefinitely for statistical and platform improvement purposes.
fd888.ws uses cookies and similar tracking technologies to operate core platform functions, remember your preferences, analyse platform usage, and support fraud prevention. The following categories of cookies are used on fd888.ws:
fd888 does not use advertising or retargeting cookies. You can manage your cookie preferences at any time through the cookie settings panel accessible from the footer of fd888.ws. Note that disabling strictly necessary cookies will impair your ability to use the fd888 platform.
As an fd888 player, you have the following rights in relation to the personal data fd888 holds about you. fd888 is committed to honouring these rights promptly and without unnecessary friction:
Request a copy of the personal data fd888 holds about you. fd888 will respond within 30 calendar days.
Request correction of inaccurate or incomplete personal data in your fd888 account profile.
Request deletion of your personal data where it is no longer necessary for the purpose collected, subject to fd888's legal retention obligations.
Request that fd888 restricts processing of your data in certain circumstances, such as while a data accuracy dispute is pending.
Request your personal data in a structured, machine-readable format where processing is based on consent or contract.
Object to fd888 processing your data on the basis of legitimate interests, including profiling and marketing communications.
Withdraw consent for any processing activity where consent is the legal basis, including marketing emails and optional analytics cookies.
Lodge a complaint with fd888's Data Protection contact or the relevant supervisory authority if you believe your data rights have been violated.
To exercise any of the above rights, please contact fd888 via live chat or the email address set out in Section 16. fd888 may require you to verify your identity before processing a data rights request to protect against unauthorised access to player data.
fd888 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include:
fd888 operates a strict 21+ age policy. The fd888 platform is not intended for, and must not be used by, any person under the age of 21. fd888 does not knowingly collect personal data from individuals under 21 years of age.
If fd888 becomes aware that personal data has been collected from a person under the age of 21, we will immediately suspend the relevant account, delete the personal data in question (subject to any mandatory retention obligations), and take appropriate action in line with fd888's responsible gaming and safeguarding obligations.
If you are a parent or guardian and believe that your child under 21 has created an fd888 account or provided personal data to fd888, please contact fd888 support immediately via live chat. fd888 will treat such reports with the highest priority and will investigate and act within 24 hours of notification.
fd888.ws may, from time to time, contain links to third-party websites or resources for informational purposes. This Privacy Policy applies solely to personal data processed by fd888 in connection with fd888.ws and the fd888 platform. fd888 is not responsible for the privacy practices or data handling standards of any third-party websites linked to or from fd888.ws.
fd888 encourages you to review the privacy policies of any third-party websites you visit independently of the fd888 platform. fd888 does not endorse or make any representations about the privacy or security practices of third-party sites.
fd888 reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, platform features, applicable laws, or regulatory requirements. Material changes to this Policy will be communicated to registered fd888 players via email notification or a prominent on-platform notice prior to the changes taking effect.
The current version of this Privacy Policy is always accessible at fd888.ws/privacy-policy. The "Effective Date" and "Last Reviewed" date shown at the top of this document indicate when the current version came into force. Your continued use of the fd888 platform after an updated Privacy Policy takes effect constitutes your acceptance of the revised Policy.
If you do not agree to any updated Privacy Policy, you must cease using the fd888 platform and may request account closure by contacting fd888 support via live chat.
For any questions, concerns, or requests relating to this Privacy Policy or fd888's handling of your personal data, please contact fd888 through the following channels:
fd888 targets a maximum 30-calendar-day response time for all formal data rights requests. For general privacy queries, fd888 aims to respond within 5 business days.
If you are not satisfied with fd888's response to a privacy complaint, you have the right to escalate your complaint to the relevant supervisory authority or gaming regulatory body applicable to your jurisdiction.
A plain-English summary of the most important data protection commitments fd888 makes to every Pakistani player.
Every byte of data exchanged between your device and fd888.ws is protected by TLS 1.3 encryption — the same standard used by major international banks. Your personal data, payment details, and session activity are never transmitted in plain text.
fd888 does not sell, rent, or trade your personal data to advertising networks, data brokers, or any unauthorised third parties. Your fd888 account data is yours — it exists solely to provide you with the best possible experience on the platform.
fd888's identity verification process is clear, fast, and purpose-limited. KYC documents are used solely for age verification (21+), identity confirmation, and AML compliance — and are retained only for the minimum period required by applicable regulations.
fd888 provides a full suite of data rights including access, rectification, erasure, portability, and the right to object. You can exercise any of these rights directly through fd888 support — no third-party intermediary required.
Your JazzCash, EasyPaisa, and Pakistani bank account details are shared only with the payment processor required to complete your transaction — and never retained in a form that could enable unauthorised access or use.
fd888's support team is available around the clock to handle any privacy concern, data rights request, or security query from Pakistani players. Live chat responses under 3 minutes. Formal data rights requests acknowledged within 24 hours.
fd888 treats responsible gaming data — including self-exclusion status, deposit limits, and loss limits — with the highest level of confidentiality. This data is never shared with third parties for commercial purposes and is used solely to fulfil fd888's duty of care obligations to Pakistani players.
Players exhibiting signs of problem gambling may be contacted by fd888's responsible gaming team. Any data collected during such interactions is handled in strict confidence and is subject to enhanced data protection controls. 21+ only. Play responsibly.
fd888 combines high-energy PSL cricket betting, live casino, and slots with industry-leading data protection. Your privacy is fully protected — every session, every bet, every PKR transaction.